Privacy Policy


**What personal data we collect

We only collect the data necessary to provide our products and services:

  • Personal data: name, address, postal code, city, telephone number, email address
  • Payment details: processed through secure external payment providers such as Mollie – we do not store credit card details
  • Order history and preferences
  • Newsletter subscriptions (if you have given permission for this)
  • Contact details and messages via contact forms or email
  • Technical data such as IP address, device, browser and use of the website (via My Domain and analytical tools)3. Why we process personal data

**We use your data to:

  • To process and deliver orders
  • To inform you about your order (confirmations, shipping)
  • To provide customer service
  • Marketing only if you have given permission for this
  • To comply with legal obligations, such as administration and tax


**Sharing data with third parties

*Hosting and platform: Mijndomein

Our website is hosted by Mijndomein BV, which acts as the processor of personal data. This means:

  • My domain processes data such as IP address, device data, usage statistics and hosting-related information on our behalf
  • Mijndomein also collects customer data provided through the platform, according to their privacy policy: name, address, email, phone number, customer service contact and payment information (via payment providers)

*Payment provider: Mollie

Payments in our webshop are processed through Mollie, a third-party payment provider. Mollie processes your payment information on our behalf and ensures secure payments. Mollie may collect and process information such as your name, address, email address, payment method, transaction amount, and billing information. We do not store any credit or debit card information.

  • Data is only shared that which is necessary to process the payment.
  • For more information about how Mollie handles personal data, please consult their privacy policy: https://www.mollie.com/nl/privacy

*Delivery services

Deliveries are handled by third-party delivery services. Only the information necessary for the delivery of your order (name, address, postal code) is shared.

We never sell your data to third parties for commercial purposes.


*Data security

We take appropriate technical and organizational measures to protect personal data against loss, theft or unauthorized access:

  • Encrypted connections (SSL/TLS) on our webshop
  • Limited employee access to personal data
  • Regular backups and security updates


*Cookies and tracking

Our website uses cookies to function properly and improve the user experience:

  • Functional cookies: necessary for the functioning of the webshop
  • Analytical cookies: help us understand how visitors use the website
  • Marketing cookies: only after explicit consent


*Your rights

You have the right to:

  • To gain access to your personal data
  • To have incorrect data corrected
  • To restrict processing or object to processing
  • Have your data deleted (except data that we are legally required to keep)
  • Withdraw consent for marketing

To exercise your rights, please contact us at: [enter email address]


**Retention period

We do not store personal data for longer than is necessary for the purpose for which it was collected, unless the law prescribes a longer retention period (for example, administration and tax).


**Changes to this Privacy Policy

We may amend this privacy policy, for example, due to changes in the law or our service offerings. You can always find the latest update here.


**Contact

Do you have any questions about our privacy policy or how we process your personal data? Please contact us at info@dhkaarsen.nl